Concerns About Contact Lens Wear?

 Ask yourself these three questions each time you wear your lenses:

  • Do my eyes feel good with my lenses? — no discomfort

  • Do my eyes look good?  — no redness

  • Do I see well? — no unusual blurring with either eye

If the answer to any of these questions is no, leave your lenses off and consult your optician immediately, who will advise you on what to do next.

If anything is not right with your contact lenses you should go back to your optician straight away and as the first port of call.  They may be unaware of your concerns and will probably be able to overcome them in most instances. 

If you are still not happy and actually want to complain about something then this is where you need to go:

For optician or online supply issues, click here

For general consumer issues, click here

If you have an adverse incident with a medical device, click here